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Children's Rights and Engagement Team
BCP Council’s Children’s Rights and Engagement Team exists to make sure children and young people are listened to, involved in decisions that affect them and supported to understand their rights.
Insight
Insight is a safe and welcoming space for care experienced young people at BCP Council.
It is a youth‑led group where young people who have been in care can come together and feel supported.
Our goal is simple: to make sure your voice is heard, respected and acted upon.
Your voice matters
At Insight, you can share your ideas and experiences and help make children’s services better for everyone.
With Insight, you can:
- come to monthly meetings
- make new friends
- share your thoughts and help choose the projects we work on
- learn about new opportunities just for you
- talk to workers and decision‑makers in a relaxed way outside official meetings
- take part in fun, positive activities
Corporate Parenting Board (CPB)
Each year, 2 young people have the opportunity to become part of CPB. The board is a group of people including councillors and managers who meet and discuss how our services are working for you, our children in care and care experienced young people.
The Insight community also have the chance to be involved in interviewing and training staff for various roles within BCP Council as well as planning and delivering projects.
To find out more or to get involved, contact us by email at participation@bcpcouncil.gov.uk or via call, text or WhatsApp on 0772 1 049 319.
Complaints and compliments
We hope that you receive a positive service from us, that helps you achieve everything you aim for and dream of.
If you have any comments or compliments about an individual worker or a team who have helped you, we would love to hear about the experience and what worked well.
We also accept that things can go wrong, but we want to get them right. If you are not happy about the way you have been treated, we encourage you to speak to the team or worker supporting you to see if you can work together to sort things out.
If you are still unhappy, you have a right to complain.
We will always ask if you want independent support in bringing your complaint and then signpost you to the service to make a referral for an advocate.
Your comments or complaints may help improve services for everyone.
Visit BCP Council to see more information about our complaints procedure.
Accessing your care records can be daunting, exciting, upsetting or simply satisfy your curiosity.
It’s your information so you are entitled to request access and personal advisors can support you with this and be with you when you read them to provide emotional support or advice.
Coram Voice
Coram Voice support children and young people in care and care leavers.
For more information Visit Coram Voice or call 0808 800 5792.
Children’s Commissioner
The Children’s Commissioner promotes and protects the rights of children, especially the most vulnerable, and stands up for their views and interests.
For more information visit Children's Commissioner or call 020 7783 8330
A video from LLR Safeguarding Children Partnership about young people and the right for their voices to be heard and taken seriously.